TERMS OF SERVICE

1. ACCEPTANCE OF TERMS

By accessing, using, or engaging with the services provided by Flat Fee Realtor ("Company," "we," "us," or "our"), you ("Client," "you," or "your") acknowledge that you have read, understood, and agree to be bound by these Terms of Service ("Terms"). These Terms constitute a legally binding agreement between you and Flat Fee Realtor.

If you do not agree to these Terms, you must not use our services or access our website. Your continued use of our services following any modifications to these Terms constitutes your acceptance of such changes.

These Terms apply to all users of our services, including without limitation sellers, prospective sellers, and visitors to our website or other platforms.

2. SERVICE DESCRIPTION

Flat Fee Realtor provides commission-saving home selling guidance and representation services designed to reduce costs associated with traditional real estate transactions. Our services include, but are not limited to:

Commission-Saving Listing Options: We offer alternative listing structures that provide professional real estate representation at reduced commission rates compared to traditional models. This includes listing your property on Multiple Listing Services (MLS) and other relevant platforms.

Seller Education and Process Support: We provide educational resources, guidance, and support to help you understand the home selling process, market conditions, pricing strategies, and effective marketing techniques for your property.

Contract-to-Close Guidance: We assist you through the transaction process from contract acceptance through closing, including negotiation support, transaction coordination, and guidance on inspections, appraisals, and closing procedures.

The specific services provided to you will be outlined in a separate Service Agreement or Listing Agreement. These Terms govern your use of our services in conjunction with any such agreements.

We reserve the right to modify, suspend, or discontinue any aspect of our services at any time with or without notice. We are not liable to you or any third party for any modification, suspension, or discontinuance of services.

3. USER OBLIGATIONS

By engaging our services, you agree to:

Provide accurate, current, and complete information about yourself and your property as required for the provision of services. You are responsible for maintaining the accuracy of this information and updating it as necessary.

Cooperate fully with Flat Fee Realtor and provide timely responses to requests for information, documents, or decisions necessary to facilitate the sale of your property.

Comply with all applicable federal, state, and local laws, regulations, and ordinances related to the sale of your property, including but not limited to disclosure requirements, fair housing laws, and property condition obligations.

Grant us and cooperating brokers reasonable access to your property for showings, inspections, appraisals, and other activities necessary to market and sell your property.

Refrain from misrepresenting any material facts about your property or your circumstances that could affect the transaction.

Not engage in any conduct that could damage the reputation of Flat Fee Realtor or interfere with our ability to provide services to you or other clients.

Maintain insurance coverage on your property until closing and ensure the property is maintained in showing condition throughout the listing period.

You acknowledge that your failure to fulfill these obligations may impair our ability to effectively represent you and may constitute grounds for termination of our service agreement.

4. APPOINTMENT SCHEDULING AND CANCELLATIONS

Appointments for consultations, property showings, and other service-related meetings may be scheduled through our designated scheduling system, by email at Riley.Kelly@flatfeerealtor.info, or through other contact methods we provide.

Consultation Appointments: Initial consultations and subsequent meetings will be scheduled at mutually agreeable times. We strive to accommodate your schedule while maintaining efficient service delivery.

Cancellation Policy: If you need to cancel or reschedule an appointment, we require at least 24 hours advance notice. Cancellations with less than 24 hours notice or failure to appear for scheduled appointments may result in rescheduling fees or limitations on future scheduling availability.

Property Showings: Once your property is listed, showing appointments will typically be coordinated through cooperating agents. You agree to make your property available for showings at reasonable times and with reasonable notice, understanding that flexibility increases the likelihood of a successful sale.

We reserve the right to cancel or reschedule appointments due to emergencies, scheduling conflicts, or other circumstances beyond our reasonable control. We will make reasonable efforts to provide advance notice and reschedule at the earliest convenience.

Repeated cancellations or failure to appear for scheduled appointments may be considered a material breach of our service agreement and may result in termination of services.

5. PAYMENT TERMS

Compensation Structure: Our fee structure is designed to provide cost savings compared to traditional commission models. Specific fees, commission rates, and payment terms will be outlined in your Service Agreement or Listing Agreement.

Fee Types: Depending on the services you select, fees may include flat fees, reduced percentage-based commissions, administrative fees, or transaction fees. All applicable fees will be disclosed to you prior to entering into a service agreement.

Payment Timing: Unless otherwise specified in your Service Agreement, fees are typically paid at closing from the proceeds of your home sale. Certain services may require upfront fees or deposits, which will be clearly communicated before you commit to such services.

Buyer Agent Compensation: You acknowledge that compensation offered to buyer agents is separate from our fees and that offering competitive compensation to buyer agents may affect the marketability of your property.

Non-Refundable Fees: Certain fees, including upfront service fees and administrative costs, may be non-refundable once services have been initiated, as specified in your Service Agreement.

Early Termination: If you terminate our service agreement prior to closing or breach the agreement, you may be responsible for fees as outlined in your Service Agreement, including compensation for services rendered and marketing expenses incurred.

Additional Services: Services beyond those included in your selected package may be available for additional fees. Any such fees will be communicated and agreed upon before the services are provided.

All payments must be made in U.S. dollars. You are responsible for any applicable taxes related to the services provided.

6. LIMITATION OF LIABILITY

To the fullest extent permitted by applicable law, Flat Fee Realtor, its officers, directors, employees, agents, and affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, loss of data, loss of opportunity, or damages resulting from delay or failure to sell your property, arising out of or related to your use of our services or these Terms, regardless of the theory of liability.

Our total aggregate liability to you for any claims arising out of or related to our services or these Terms shall not exceed the total amount of fees you have paid to Flat Fee Realtor for the specific services giving rise to the claim.

We are not liable for:

Delays, difficulties, or failures in selling your property due to market conditions, property condition, pricing, location, or other factors outside our reasonable control.

Actions or omissions of third parties, including but not limited to buyers, buyer agents, inspectors, appraisers, lenders, title companies, or attorneys.

Your failure to disclose material information about your property or your decision to reject offers or decline to make requested repairs or concessions.

Technical failures, interruptions in service, or loss of data related to electronic communications, websites, or listing platforms.

Any representations or statements made by cooperating brokers or agents not directly employed by Flat Fee Realtor.

Nothing in these Terms shall limit liability for fraud, gross negligence, willful misconduct, death, or personal injury caused by our negligence, or any other liability that cannot be limited or excluded by applicable law.

You agree to indemnify and hold harmless Flat Fee Realtor, its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including reasonable attorney fees) arising from your breach of these Terms, your violation of any law or regulation, or your material misrepresentation regarding your property.

7. WARRANTY DISCLAIMERS

Our services are provided on an "as is" and "as available" basis without warranties of any kind, either express or implied.

To the fullest extent permitted by law, Flat Fee Realtor disclaims all warranties, express or implied, including but not limited to:

Implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

Any warranty that our services will meet your specific requirements or expectations, result in the sale of your property, or achieve any particular sale price or timeline.

Any warranty regarding the accuracy, reliability, or completeness of information provided through our services, including market analyses, pricing recommendations, or property valuations.

Any warranty that our services will be uninterrupted, timely, secure, or error-free.

No Guarantee of Results: You acknowledge and agree that real estate transactions involve numerous variables outside our control. We do not guarantee that your property will sell, that it will sell within any particular timeframe, or that it will sell at any particular price. Market conditions, property condition, location, pricing, and buyer availability all affect the outcome of a listing.

Educational Information: Any educational materials, market information, or guidance we provide is for informational purposes only and should not be construed as legal, tax, or financial advice. You are encouraged to consult with appropriate professionals regarding legal, tax, and financial matters related to your transaction.

Third-Party Services: We may refer you to or facilitate connections with third-party service providers such as inspectors, contractors, attorneys, or lenders. We make no warranties regarding these third parties and are not responsible for their services, advice, or actions.

Property Information: While we will market your property based on information you provide, we make no warranties regarding the accuracy of property information, including square footage, lot size, features, or condition. You are responsible for the accuracy of all property information and disclosures.

Some jurisdictions do not allow the exclusion of certain warranties, so some of the above exclusions may not apply to you. You may have specific legal rights that vary by jurisdiction.

8. GOVERNING LAW AND DISPUTE RESOLUTION

These Terms and any disputes arising out of or related to these Terms or our services shall be governed by and construed in accordance with the laws of the jurisdiction in which the property being sold is located, without regard to its conflict of law provisions.

You agree that any dispute, claim, or controversy arising out of or relating to these Terms or our services shall first be addressed through good faith negotiation between you and Flat Fee Realtor.

If a dispute cannot be resolved through negotiation within thirty days, the parties agree to attempt to resolve the dispute through mediation before pursuing litigation or other legal remedies.

Arbitration: If mediation is unsuccessful or if either party declines mediation, disputes may be resolved through binding arbitration in accordance with the rules of the American Arbitration Association, unless such arbitration requirement is prohibited by applicable law or real estate licensing regulations. The arbitration shall take place in the jurisdiction where the property is located.

Class Action Waiver: To the extent permitted by applicable law, you agree that any dispute resolution proceedings will be conducted only on an individual basis and not in a class, consolidated, or representative action.

Exceptions: Either party may seek injunctive or other equitable relief in a court of competent jurisdiction to prevent the actual or threatened infringement, misappropriation, or violation of intellectual property rights or confidentiality obligations.

The prevailing party in any legal proceeding arising from these Terms may be entitled to recover reasonable attorney fees and costs as determined by the arbitrator or court.

9. CONTACT INFORMATION

For questions, concerns, or communications regarding these Terms of Service or the services provided by Flat Fee Realtor, please contact us:

Email: Riley.Kelly@flatfeerealtor.info

Location: Contact us for location information

We will make reasonable efforts to respond to inquiries within two business days. For time-sensitive matters related to active transactions, please indicate urgency in your communication.

Official notices required under these Terms should be sent to the email address provided above and will be considered received when acknowledged by us or after three business days, whichever comes first.

You agree to maintain current contact information with us and to promptly notify us of any changes to your email address, phone number, or other contact information.

10. CHANGES TO TERMS

Flat Fee Realtor reserves the right to modify, amend, or update these Terms of Service at any time at our sole discretion. Changes may be necessary due to legal or regulatory requirements, changes in our business practices, or other operational considerations.

When we make changes to these Terms, we will post the updated Terms on our website and, where appropriate, notify you through email or other communication methods associated with our services.

Your continued use of our services following the posting of modified Terms constitutes your acceptance of such changes. If you do not agree to the modified Terms, you must discontinue use of our services.

Material Changes: For material changes that substantially affect your rights or obligations, we will provide advance notice and may require your affirmative acceptance of the new Terms before continuing to provide services.

Active Agreements: Changes to these Terms will not materially alter the terms of any existing Service Agreement or Listing Agreement already in effect, unless required by law or agreed to by both parties.

We encourage you to review these Terms periodically to stay informed of any updates or changes.

11. SEVERABILITY

If any provision of these Terms is found to be invalid, illegal, or unenforceable by a court of competent jurisdiction, such provision shall be modified to the minimum extent necessary to